Protecting your privacy and the confidentiality of your personal information is very important to us.
We comply with the Australian Privacy Principles (“APPs”) which regulate how we collect, use, disclose, store and protect your personal information.
Personal information is any information that can be used to identify you, such as your name, gender, date of birth, address, telephone number or email.
We may collect personal information including your name, gender, date of birth, address, telephone number and email.
We do not collect your financial information or retain credit card numbers used for payments and/or donations to us as this information is collected by a
email, do not provide this information because the request may be fraudulent. You can help us identify attempts at fraud – if anything suspicious occurs,
please contact our Privacy Officer.
We may collect your personal information when required by law but generally we collect personal information from you (or about you) to allow us to:
better communicate with you; improve your experience with us; process your payments, pledges and donations to us; conduct events or competitions;
and notify you about what we do, what we are about to do and what we are trying to achieve. Personal information collected or received by us will only
be used for the stated purpose for which it was provided.
We collect most personal information directly from you when you consent to communications from us. Your consent may be express (e.g. you agree to
the use of your information by ticking a box) or implied by an action you take or do not take (i.e. because you have agreed to terms and conditions that
contain information about the use or disclosure of your information). You provide us your information when you shop or make a payment, pledge or
donation to us, you ask to find out more about us, you apply to work with us, you participate in our competitions or events, you use our website(s) or
other applications, you deal with us on the phone, you write to us, or when you visit us.
We may also collect information about how you use our website(s) or applications to help us better serve you. For example, we may do this when you
click on a link from our website(s) or visit a website which displays our advertisements. This information is derived from cookies that identify the
computer you used to access our website(s) or applications, and the cookies collect the time and date of your visit to the website; the pages and
functionality of our website.
You do not have to provide us with any personal information unless you want to. For example, it is your choice as to whether you deal with or receive
communications from us. If you choose not to provide us with your personal information, we may be unable to provide you with information or deal with
At any time you can tell us that you do not want to receive such communications from us by unsubscribing online or by contacting our Privacy Officer.
If personal information is disclosed to a third party, we are required to take reasonable steps to ensure your personal information is treated in accordance with the APPs.
You may request access to your personal information we have by contacting our Privacy Officer. We will provide you with access once you have proved
your identity. If your request is unusual or onerous, you may be required to pay us a fee before we provide you access to your personal information. If
your personal information is incorrect or you wish us to delete it, contact our Privacy Officer to update or delete it.
Your personal information may be stored by us in various forms including both electronic and hardcopy. You should be aware that there are inherent
risks associated with the transmission of personal information via the internet, however, we will take reasonable steps to maintain the integrity and
security of any personal information we have stored, including taking reasonable steps to prevent interference and loss, misuse, unauthorised access,
modification or disclosure of such personal information.
your request within 30 days.
Mail: The Privacy Officer, Cotton On Foundation, 14 Shepherd Court, North Geelong, Victoria 3215
Phone: 1800 420 176 (from within Australia)